Testimonials

"Like everyone, I rely on my laptop daily to run thousands of tasks and perform just as I need it to. On that rare occasion when something mysteriously (or not so mysteriously) goes wrong, I panic - until I remember I have Kevin. He has the patience of a saint with the ability to fix any issue with ease. In miraculously no time at all (depending on how much I have screwed things up), everything is working fine (and often better than before). Not only is Kevin masterful at fixing IT issues, but he is thoughtful about our systems set-up, maintenance and security. At the same time, he is incredibly budget conscious and willing to show us the ropes so the next time we can save some money (and embarrassment) by fixing things ourselves. He is an invaluable part of our team."

“Hands down the best in the business. I have worked with many vendors in my 20+ years in hospitality and none compare to Kevin O’Keefe and Beacon Network Technologies. Our hotel and its dated technology had every complex problem you can think of. Kevin was always there to assist with a smile. Super-efficient and extremely skilled in his craft Kevin always seems to get us out of a jam quickly and has helped to create more stability and lasting solutions for our networking needs. If you are looking for assistance the answer is very clear in Kevin and Beacon Network Technologies.”

"We had to upgrade our hotel’s very complex Property Management System, and we really had a hard time finding an IT person who had a good knowledge of the whole process. Then Kevin O'Keefe of Beacon Network Technologies was recommended to us and what blessing that was. He took over the task in hand and got it done in short couple of months. His knowledge of the fast pace IT is second to none…He is very detail and result oriented, professional, and always available and keeps all involved on track to make sure the job gets done correctly. It was a pleasure working with him and very comforting to know he is just a phone call away."

"Several years ago , when the corporate IT Manager left the company I was introduced to Kevin O’Keefe and Beacon Network Technologies. Kevin took the time to listen to the needs of the hotel and for our clientele. He analyzed what we had, what we needed and developed a plan to move forward. Kevin has become a invaluable member of the hotel team; greatly assisting us in the planning, purchasing and implementation of a new PMS, several POS systems and their complex interfaces. His attention to detail and desire to do the job right the first time is what makes Kevin and Beacon Network Technologies, a first class IT company. I cannot recommend Beacon highly enough."

"Beacon Network Technologies has greatly helped our IT division at BioCare. Having worked together for close to 18 years now, Kevin O'Keefe has worked hard and effectively to integrate the various aspects of our laboratory - including patient data and imaging management, billing services, and maintaining and upgrading our extensive network. Our needs are mission critical, and Beacon Network Technologies has always delivered in a timely fashion. Kevin is a delight to work with. I wholeheartedly recommend Beacon without any reservation whatsoever."

"My company has been working with Kevin for years and wouldn't let anyone else touch our systems and network."

“Kevin, is very professional. He responds to requests immediately, and he solves problems without delay - great things to have in IT service!”

"Our company manages several hotels in many different locations. Our needs are all over the map, literally & figuratively. I was introduced to Kevin about 10 years ago and said, “Finally an IT Guy that can work with us!.” We manage all different brands of hotels and Kevin is ALWAYS able and available to work with us and solve our “problems”. Not only does he fix or solve the issue at hand, he makes suggestions regularly as to how to run our systems more efficiently. Kevin is definitely up to date with the latest technology & trends. He is an honest, reliable & trustworthy person who would work 24/7 if that is what it takes to get the job done."

"We have had the pleasure of working with Kevin O’Keefe of Beacon Network Technologies for about five years. Kevin has responded to our questions, installations, updates, solutions and emergencies with a remarkable level of promptness, professionalism and thoroughness. Kevin has always made every effort to accommodate our needs and has been instrumental in facilitating the seamless operation of our business. We feel very fortunate to have established a relationship with Kevin and look forward to continuing to work with Kevin."

"I was reflecting on all of the changes in our industry especially the last ten years. If ever there was a “BEACON” of stability and reliability it was you and your company. Through all of the changes, updates, crashes, and generational challenges that I have experienced in the computer world, I knew that a call to Kevin no matter what time of day or night would set me straight. Whatever the application, you kept our hotel going, and with your wealth of experience and knowledge, your suggestions and anticipation of future needs, has kept us on course. I know that this is your job but it's a pleasure to have someone to care as much for our business and our needs as you would treat your own company. Thank You."

"Kevin O'Keefe has been a "life-saver" for my small marketing consulting company. One of his client's kindly recommended him to me, and he has been an invaluable resource in helping to resolve all of the IT issues and challenges that I have faced over the last 13 years. In addition, Kevin is such a nice guy! Plus, in view of his client base and workload, he has patiently addressed each issue and took the time to explain everything to me in detail. And he follows up every time!! I enthusiastically recommend Kevin (and Beacon Network Technologies) to any small or large company. It is a distinct pleasure to work with Kevin, and I feel lucky that he is my IT consultant."

"You're considering retaining Beacon Network Technologies for your business? I would like to make your decision an easy one. For the 9 years that I have been managing the front of the house at the Marriott Courtyard Cambridge as the AGM, and have had Kevin (Beacon Network Technologies) on our team, I have been literally dazzled by the knowledge and urgency of his work. Coming from a turn-the-brass-key hotel, to a state of the art in technology operation, Kevin has built this property. Not only has Kevin supported every aspect of the networking within the hotel, but he has gone far and wide in troubleshooting areas not within his regime. I remember calling Kevin for a total multi-system outage, not even related to each other, paralyzing my operation. Not even having signed a contract at the time, at 10:30PM, on the night before he was leaving at 4AM on vacation, he was there for me, and had me up & running within half an hour. It's a pleasure and a Godsend to have Kevin with us and would highly recommend having him on your team."

"As a leading professional manager of golf courses and private clubs that has worked in 24 states, we have IT needs in many different geographic areas. There are certain things that we simply need a local person for, but as much as possible Affinity Management relies on Beacon because they find better solutions, faster. In one case another group told us to bring a machine in and budget 7 hours of work. They couldn’t troubleshoot by phone. Beacon solved the problem remotely in less than one hour. Beacon has proved knowledgeable, trustworthy, competent and fast.

"Kevin O’Keefe of Beacon Network Technologies has consistently provided my firm with spectacular IT support. He understands my company’s specific needs and works to ensure that those needs will always be met by providing virus protection, restorative software and back-up for important documents. Even on vacation, he picked up my call and helped me immediately when an issue regarding my email server arose. The problem was fixed within minutes and he explained both what had happened and what I could do in the future to solve similar issues.

"For eight plus years I have had the good fortune to work at a company that utilizes the services of Kevin O’Keefe’s firm Beacon Network Technologies. Prior to working here, I had always had a full time IT staff at my disposal and initially was leery of having only a consultant available. Kevin quickly put my apprehension to rest with his rapid response time, knowledge, efficiency, and thorough follow-through. Kevin has a straight-forward sensible approach that considers the culture of the company as well as the various technical levels of the individuals he assists. In addition, Kevin’s professionalism and patience are second to none."

"Beacon Network Technologies has been a tremendous part in the continued success and smooth running for our Hotel. At a moment’s notice Kevin is ready and able to troubleshoot issues that arise and they are resolved lightning fast. There isn’t a task Kevin isn’t willing to take a look at and correct – in an industry where the guest comes first and guest service needs to be top notch, Kevin fits us like a glove. Prompt, pleasant, and precise service 100% of the time!"

"Kevin O’Keefe is a highly dedicated professional who has been providing IT support to us for nearly 19 years. We consider Kevin a great asset to our company with the expertise and exceptional service he provides to us. In this age of electronic exchange of data and communication we rely heavily on Kevin to keep our information systems running smoothly without interruption. Kevin is extraordinarily responsive to our needs. Be it our front or back office systems, personal workstations or laptops Kevin gets it done providing both on-site and remote support. I sometimes wonder how he accomplishes all he does or, if he ever sleeps.

"Kevin O'Keefe has been our IT consultant for over 17 years. As an Architecture and Interiors firm, we depend on our computers for 3D modeling and Construction Drawings as well as for the typical office requirements. Since Kevin has been in charge, we have almost no down time because of the regular maintenance, troubleshooting and upgrades that he has been able to perform for us. Kevin is also a delight to deal with, making those urgent calls so much less painful. Kevin is knowledgeable, patient, helpful and dedicated to his clients. We strongly recommend Beacon Network Technologies for all of your IT needs."

"Over the past 10 years or so, our paths have crossed many times here in New England and we have had the great fortune of working together with Kevin O’Keefe and Beacon Network Technologies on a number of projects. We value our strategic relationship with Kevin and his organization, his no-nonsense approach to IT is refreshing. His attention to detail and precise execution of IT services has proved to me that Kevin has perfected his art. It has been our pleasure to work with Kevin O’Keefe and Beacon Network Technologies, he comes highly recommended."

"Well just for the record – you have certainly made my job easier by “looking over my shoulder” and being as proactive as you are. When I hear all those horror stories about friends of mine losing data at their jobs because of poor backups and system problems, it just makes me appreciate your efforts that much more."

Our core lab uses a 16 terabyte server that runs 24/7 and with Kevin’s expertise he has made it possible for our operations to run smoothly. His recommendations have not only saved us money, but they were exactly what we needed. No matter what time it is, day or night, Kevin has always been available. I look forward to working with Kevin in the future."

"Kevin has managed our network for the past 15 years as it doubled in size and added VPN capabilities. He is a good partner in accomplishing our goals with the most efficient and cost-effective procedures. He always looks for and does whatever is in the best interests of our company, as if he were one of the owners."

"For close to ten years, Beacon Network Technologies has provided information technology services to my business. I can honestly say that Beacon Network Technologies has consistently given me outstanding service and has never let me down as a customer. My international client base ranges from Fortune 500 companies to Ivy-league schools, such as Harvard Business School as well as large non-profits and healthcare organizations. As an author and motivational speaker, I often have book signings and appear on TV and radio. Following a broadcast or speaking engagement, I need to make sure that potential clients can easily reach me via email. These demanding groups require that my organization has the capability to respond to their needs without disruption due to computer glitches.

"Words that come to mind when describing the quality of Kevin O’Keefe’s (Beacon Network Technologies') work are responsive, intelligent, capable and personable. I have had a working relationship with Kevin for more than 5 years. In that time he has repeatedly been the go-to IT resource who always delivers. I manage a cardiac research laboratory in one of the major Boston hospitals which relies on a variety of specialized networked components and applications. We just completed a large clinical trial and we met our analysis delivery deadlines supported by Kevin and his know-how. When our own technical resources can’t resolve an issue it is Kevin we turn to and he never disappoints. His ability to adapt to our unique environment, continuously resolve issues and act as our IT guide has been invaluable."

Kevin has always been professional, courteous an responds very quickly to any problems or concerns. Definitely one of the very best IT people I have ever worked with. He breaks it down in English - something most IT people seem to forget - and resolves the difficulty efficiently and expediently. I don't usually take the time to recommend but for Kevin - I am happy to do the recommendation!

I have known Kevin O’Keefe at Beacon Network Technologies for over 20 years. He first set up the IT services at a health care consulting company I was working at 20 years ago, and then when I had the opportunity to set up my own company, employing teams in Boston and Long Beach, CA, Kevin was the first person I turned to help in getting IT and data security in place. For over 10 years, he set up the IT infrastructure, maintained it, provided data security and protection, back-up and day to day maintenance and trouble shooting. For those 10 years, the teams here had nothing but praise for his work, the timeliness of his responses and his ability to troubleshoot problems in the office or while we were on the road. Ten years of smooth-running IT has to be one for the record books!

I never knew how incompetent my IT company was until Kevin O’Keefe took over our account in 2020. It was like night and day. He recreated our IT system so that it reflected, and projected, a 25 year old retail business as the professional establishment I wanted it to be. Now I know my systems are up to date and my data is secure. Besides his knowledge, Kevin’s greatest talent is his patience. If he can assist a novice like me, he can bring any business into the 21st century.

Over the past decade, Kevin has been very quick to respond to every IT request – large and small. Kevin very effectively helped scale our IT solutions with the business. He is always proactive in terms of suggesting the next best solution for us. His knowledge and expertise were extremely helpful when we hosted external audits. I highly recommend Kevin’s services!